Most calls for assistance from residential phones will come into the 911 center with a name, telephone number and address. However, the dispatcher will still verify this information to make sure it is correct and that the responding agencies are directed to the proper location.
Wireless or Cell Phone Calls
Wireless or cell phone calls that come in will contain varying information. This information depends on the type of cell phone that you have and whether it is GPS-capable. GPS-capable phones will provide an estimated physical location. The caller name and location are not available to the 911 call taker and will have to be verified. Providing landmarks, mile markers and general location descriptors will help speed a response to your location.