When should I avoid calling 911?

If your utilities are out, such as cable, power, phone, etc. contact the company that provides you those services. If you have questions considering inclement weather, road conditions or school closings, listen to a local radio station, tune to local television channels or monitor apps or social media on your mobile device. For general information, call 478-272-7985. Never call 911 as a joke.

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1. When should I call 911?
2. When should I avoid calling 911?
3. What will the 911 call-taker need to know when I call 911?
4. What is the difference between a residential (home) call and a cell phone call?
5. Can I request copies of dispatch reports or 911 audio recordings?